Legal
Privacy Policy
This Privacy Policy explains how Shot Sync Labs collects, uses, and shares information when you visit this website, contact us, or begin a purchase or trial for PTZ Shot Director.
Company
Shot Sync Labs
Effective date
April 2, 2026
What information we collect
We may collect information you provide directly to us, such as your name, email address, and the contents of messages you send through email or other support channels. We may also collect basic transaction or subscription-related information when you begin a purchase, trial, or account-related workflow.
Information collected automatically
When you use this website, certain information may be collected automatically by our hosting providers, analytics tools if enabled, and service providers. This may include your IP address, browser type, device information, referring pages, and general usage data about how you interact with the site.
How we use information
We use information we collect to operate the website, respond to support and sales inquiries, process and manage purchases and subscriptions, provide customer support, improve our products and website, protect against misuse, and comply with legal obligations.
Payments and checkout
Payments, checkout, subscription management, and related billing workflows are handled by Lemon Squeezy. When you click a purchase or trial button, you may be taken to or served content from Lemon Squeezy. We do not store your full payment card details on this website. Your payment information is processed according to Lemon Squeezy's own terms and privacy practices.
How we share information
We may share information with service providers that help us host the website, process payments, manage subscriptions, provide email or support services, or operate our business. We may also disclose information when required by law, to protect our rights, or as part of a business transfer such as a merger, acquisition, or asset sale.
Cookies and similar technologies
This website and third-party services may use cookies or similar technologies to support site functionality, remember preferences, measure traffic, and improve user experience. If we enable analytics or other tracking tools later, this policy applies to those tools as well unless a separate notice is provided.
Data retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Your choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business requirements. You may also opt out of marketing communications by using the unsubscribe method included in those messages, when applicable.
Data security
We use reasonable administrative, technical, and organizational measures to protect information we control. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
International users
If you access this website from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of the website after changes become effective indicates your acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy or our data practices, contact Shot Sync Labs at support@shotsynclabs.com.